DISTINGUISHED GROOM SUPPORT

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Email us anytime. Our support team responds within 24–48 business hours.

contact@distinguishedgroom.com

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Customer support available Monday–Friday from 9AM–6PM CST.

1-800-DG-GROOM

Frequently Asked Questions

How long does shipping take?

Orders typically process within 1–3 business days. Standard shipping arrives within 3–7 business days.

Are your products safe for sensitive skin?

Yes. Distinguished Groom products are formulated to cleanse and nourish without stripping natural oils.

Which scent is the most popular?

Bourbon Leather remains our signature best-selling scent.

Can I use beard oil daily?

Absolutely. Daily use helps soften, hydrate, and maintain a healthy beard.

Do your products help with beard itch and dryness?

Yes. Distinguished Groom products are formulated to deeply hydrate and soften both the beard and the skin underneath, helping reduce dryness, itchiness, and irritation caused by harsh cleansers or lack of moisture.

How often should I use the Beard Wash?

For most beard types, we recommend using the Beard Wash 2–4 times per week depending on your lifestyle, activity level, and grooming routine. Follow with Beard Conditioner and Beard Oil for best results.

Are Distinguished Groom products made for all beard types?

Absolutely. Our products are designed to work with short beards, long beards, coarse textures, curly beards, and sensitive skin while promoting a healthier, softer appearance.

When will sold out products restock?

Restocks vary depending on demand and production schedules. To stay updated on product drops and restocks, subscribe to our email and SMS list or join DG+ Rewards for early access notifications.